Hello, and welcome!

I'm Steve Pinkston, a Customer Support and Knowledge Management Professional, living and working in the great Pacific Northwest.

Latest News:

I am currently seeking a position with a customer-focused company, in any of these roles:

• Technical Support Manager
• Knowledge Management Specialist
• Knowledge Engineer
• Senior Technical Support Engineer
• Call Center Manager
• Customer Service Manager
• Pre-Sales Technical Support
  
• Salesforce.com Administrator (Certification Winter 2010)
  
•  ...and perhaps others if there's a good match between skills and requirements

I'm open to working in any industry that values their customer relationships highly, and has a culture of open sharing of knowledge. I've been associated primarily with telecommunications, hardware manufacturing and SaaS-type software companies in the past, but I also have a keen interest in—and understanding of—audio equipment and music reproduction, and would love to have an opportunity to work in that industry full-time.

My contact information is:

Steve Pinkston
503-824-6230 (home); 503-807-4523 (mobile)
steve_pinkston@yahoo.com
LinkedIn: http://www.linkedin.com/in/stevepinkston

If you are a prospective employer, please email me for a detailed résumé. Thanks!